Disclaimer / Legal Notice

Last Updated: 31/12/2024

1. Introduction

This Disclaimer (“Disclaimer”) applies to the website and online services operated by Lockngo Ltd (“Lockngo,” “we,” “us,” or “our”). By accessing or using our website (the “Site”) and related materials, you agree to the terms of this Disclaimer.

Please note that our Terms & Conditions, Privacy Policy, and other posted policies may contain additional information relevant to your use of our services, including agreements between business clients and Lockngo.

2. No Professional Advice

All content on this Site (including any “How-To” guides, videos, FAQs, or other instructional materials) is provided solely for informational purposes. While we may demonstrate how a digital locker system generally works, specific installations may vary, and we make no guarantees that your experience will match the examples shown. Nothing on this Site constitutes legal, financial, health, or professional advice. You acknowledge that any reliance on information provided through this Site is at your own risk.

3. Accuracy & Completeness of Information

We endeavor to keep the information on this Site up-to-date and correct, but we make no representations, warranties, or guarantees (express or implied) about the completeness, accuracy, reliability, suitability, or availability of any information, products, or services on the Site. Any reliance you place on such information is strictly at your own risk.

4. Use of Lockers & Personal Belongings

Any items placed in lockers are left at the owner’s own risk. We disclaim liability for theft, damage, or loss of items. Our guides and instructions are for general reference only; actual usage may differ depending on the specific locker hardware and local implementation.
We do not own or operate the ILOQ hardware, and any issues pertaining to the functioning of ILOQ locks or APIs remain the responsibility of ILOQ and/or the locker owner.

5. Third-Party Links & Embedded Content

This Site may contain links to external websites or embedded third-party content (such as Google Maps). These links and integrations are provided for your convenience only. We do not endorse, monitor, or control the content, privacy practices, or availability of those external sites or services. We assume no responsibility for any loss or damage resulting from your use of or reliance on external content.

6. Intellectual Property

All text, graphics, user interfaces, photographs, trademarks, logos, sounds, artwork, and computer code (collectively, “Content”) contained on this Site or in our digital locker software are owned, controlled, or licensed by or to Lockngo, and are protected by applicable intellectual property laws. Unauthorized copying, reproduction, republishing, uploading, posting, publicly displaying, encoding, translating, transmitting, or distributing any part of the Content in any way is strictly prohibited without our prior written consent.

We disclaim any liability for misuse or unauthorized access of our underlying software or interface code. The locks themselves and any APIs used to control them may be proprietary to third parties, and your use of those components may be governed by separate terms.

7. Confidentiality & Data Usage

Any personal data you submit through this Site is governed by our Privacy Policy. We employ reasonable measures to protect your data but cannot guarantee absolute security. We are not liable for unauthorized access or third-party interception of data shared on or through this Site.

8. Limitation of Liability

To the fullest extent permissible under applicable law, Lockngo disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose. Under no circumstances shall Lockngo be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your access to or use of this Site, the locker systems, or any of its Content.

This limitation of liability applies to all causes of action in the aggregate, including contract, warranty, strict liability, negligence, or other torts, and extends to any and all claims, damages, or liabilities that may arise even if Lockngo has been advised of the possibility of such damages.

9. Governing Law & Jurisdiction

This Disclaimer is governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or relating to this Disclaimer, the Site, or the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes & Updates

We may update or modify this Disclaimer at any time without prior notice. Your continued use of the Site following any such changes indicates your acceptance of the new terms. We encourage you to review this Disclaimer periodically to stay informed about any updates.

11. Contact Information

If you have any questions or concerns regarding this Disclaimer or any other policies, please contact us: