Privacy Policy

Last updated: 5th August 2026

LOCKNGO LTD, company number 16086696, is responsible for the personal information collected through this website. Contact: contact@lockngo.io.

Information we collect

When you submit an enquiry, we may collect your name, work email, company, telephone number, country, enquiry details and information about your access requirements or partner proposition.

How we use it

We use enquiry information to respond to you, assess your requirements, provide requested sales or partner information, and maintain appropriate business records.

Legal basis

When you ask us for information, a demonstration, a quotation or details about becoming a customer, we process your personal information where necessary to take steps at your request before entering into a contract.

We also rely on our legitimate interests in responding to business enquiries, assessing potential customer and partner relationships, administering our business relationships, maintaining appropriate records and protecting the security of our website and systems.

Who we share personal information with

We use selected service providers to operate our website, receive enquiries and manage potential customer and partner relationships.

Hostinger, which provides our website hosting and business email services. Website enquiry submissions are delivered to our Hostinger-hosted email account and are not stored in a separate website database.
Notion, which we use as a customer relationship management and business administration system. Relevant enquiry information may be entered into Notion where required to manage a prospective or existing customer or partner relationship.
Professional advisers, regulators, public authorities or law-enforcement bodies where disclosure is required by law or reasonably necessary to protect our legal rights.

We do not sell personal information to third parties.

International transfers

Some of our service providers and their subprocessors may process personal information outside the United Kingdom.

Hostinger may process data in the United Kingdom, European Economic Area and other jurisdictions involved in providing its services. Where required, Hostinger states that it uses recognised contractual safeguards for transfers outside the United Kingdom.

Notion is operated by Notion Labs, Inc. in the United States and uses service providers in several countries. Where personal information is transferred internationally, we rely on the safeguards provided through our service providers’ contractual data-protection arrangements and other lawful transfer mechanisms.

You may contact us at contact@lockngo.io for further information about the safeguards applying to your personal information.

How long we keep personal information

We keep personal information only for as long as reasonably necessary for the purposes described in this privacy notice.

Where an enquiry does not result in an ongoing customer or partner relationship, we normally retain the enquiry and related correspondence for up to 24 months after the last meaningful contact.

Where an enquiry develops into an active customer, partner or supplier relationship, relevant information may be retained for the duration of that relationship and afterwards where necessary for legal, accounting, contractual, security or legitimate business purposes.

We may retain limited records for longer where required by law, to establish or defend legal claims, or to demonstrate compliance with our obligations.

Your rights

You may have rights over your personal information, including access, correction, erasure, restriction, objection and data portability. Contact us using the email above. You may also complain to the UK Information Commissioner’s Office.

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